30-Day Easy & Free Returns
At CortiezWear, we want you to be completely satisfied with your purchase.
If for any reason you’re not happy with your order, we offer a simple and hassle-free return process.
Return Policy Details:
Return Period: You can return items within 30 days of receiving your order.
Condition: Items must be in original condition, unused, and in the original packaging to be eligible for return.
Free Returns: We cover all return shipping costs – you won’t pay anything extra.
How to Return an Item:
Contact Customer Support
Email our team at info@cortiezwear.com to initiate your return. Please include your order number and the reason for return.Receive Return Instructions
We will send you a Return Authorization and step-by-step instructions for sending your item back.Package the Item
Carefully pack the item(s) in the original packaging, including all accessories, tags, and documentation.Shipping Label
You will receive a prepaid return shipping label via email. Print it and attach it to the package.Ship the Package
Drop the package off with the shipping carrier specified in your return instructions.
Refund Process:
Inspection: Once your return is received, we will inspect the item(s) to ensure they meet our return conditions.
Refund: If approved, your refund will be processed. It may take up to 3 business days for the amount to appear in your original payment method, depending on your bank or payment provider.
Exchanges:
If you experience any issues with a product and would like an exchange, feel free to email or call us. We’ll do our best to find a suitable solution for you.
Non-Returnable Items:
Some items may be non-returnable for hygiene or safety reasons. These will be clearly marked as non-returnable in the product description.
Contact Information
Company Name: CortiezWear
Address: 20-22 Hogarth Rd, Earls Court, London, SW5 0PT
United Kingdom
Contact:
📱 +44 020 7373 6155
✉️ info@cortiezwear.com
Business Hours:
Monday – Friday: 8:00 AM – 5:00 PM
